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Disability Inclusion and enABLEment

鈥淚 strongly believe in creating an inclusive workplace where people with disabilities can thrive and reach their full potential. By empowering their skills and providing the necessary support, we can create a more diverse and vibrant community that benefits everyone.鈥 Robin Mooldijk, Projects & Technology Director

People are Shell鈥檚 greatest asset, including all our colleagues, partners and customers with disabilities, including physical, neurodivergent, and long-term health conditions. Creating an inclusive, psychologically safe and accessible environment is a priority for us. According to the World Health Organisation, around 16% of the world鈥檚 population, or an estimated 1.3 billion people, live with disabilities. Yet, we know that many people in the community are reluctant to talk openly at work about the barriers to access they face and the adjustments they need out of fear that it could negatively effect how they are treated, or impact their ability to fulfil their potential. That is not the culture we want at Shell and we are creating an environment where people with disabilities can excel.

 Here are some of the things we鈥檙e doing at Shell, subject to local laws and context:

A strategy shaped by our people

We know the only way we can deliver toward our aspiration to be one of the most diverse and inclusive organisations in the world is to put our people at the heart of our approach. Our ongoing conversations on disability inclusion, equity and enablement, at all levels of the organisation, are shaped by the voices and experiences of colleagues and functions (like Shell Health, IT and Real Estate) that play an important role:

  • Global enABLEment Coalition: The Global enABLEment Coalition, made up of leaders from our Employee Resource Groups (ERGs) and key teams, helps to shape the inclusion strategy across Shell. The Coalition provides expertise and advice to Shell leaders and our businesses on accessibility, disability inclusion and enablement.
  • Employee Resource Groups (ERGs): The role of staff in shaping our strategy extends to country level. In addition to all our other employee groups, we have 15 enABLE Employee Resource Groups (ERGs), that support individuals, line managers, and the wider business locally and globally in matters relating to accessibility, disability inclusion and enablement. Our employee resource groups create safe spaces to learn, share, educate and through advocacy, create positive change. The first enABLE group launched in the 麻豆传媒 17 years ago and has now been joined by 14 other countries, including Brazil, Canada, Australia, India, Singapore, the Netherlands and the USA.

To learn more about our strategy, read our Ambitions around Diversity, Equity and Inclusion and our Pillars and Goals and Guiding Principles.

Executive sponsors driving progress

Recognising the importance of senior executive sponsorship to drive progress, the disability inclusion and enABLEment focus area is sponsored by Robin Mooldijk, our Projects & Technology Director, and Huibert Vigeveno, our Downstream & Renewables Director, who both report into Shell鈥檚 CEO.

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Workplace Accessibility (WPA), and creating accessible and inclusive workspaces

Our in-house team covers 68 locations in 33 countries around the world to ensure that all employees have access to reasonable office-based and homeworking adjustments so that they can work effectively. The team is supported by functions such as Shell Health, Human Resources, Real Estate, and IT. We also extend this service to those about to join Shell, allowing them to review and request adjustments before they begin their careers at Shell. In addition, Shell鈥檚 Occupational Health teams provide confidential support in the workplace through understanding needs and supporting with adjustments. For non-physical adjustments, we also have non-physical adjustments toolkits for both line managers and employees. We continue to focus on building individual accountability, and in 2023, we launched a Disability, Accessibility and Inclusion Portal providing comprehensive guidance for line managers, leaders, people with disabilities and allies. The purpose of this portal is to support employees in contributing to a working environment that is psychologically safe, accessible, and inclusive for people with disabilities. This is in addition to internal staff modules that focus on Equity and Allyship.

The power of staff stories

By creating safety to share, and listening to each other鈥檚 experiences, we can learn more about what each of us can do differently to make someone else鈥檚 experience better. By doing so, we can all contribute to a more inclusive world. Many Shell colleagues around the world continue to courageously share their inspiring stories, which has created a deeper level of empathy among staff to reflect on and become stronger active allies. Here is one of these inspiring stories:

Hannah

"Only about 16% of autistic adults are in employment...Shell just see me as a talented employee.鈥 Hannah works in Shell鈥檚 IT department, enhancing and developing existing programs to improve efficiency of business processes.

Hannah

Unique People, Powerful Together: Hannah, a Technical Analyst, shares her reflections and experiences working at Shell

A role for everyone

Whilst countries may be at different places in their DE&I journeys, no-one has grown up in a world free from bias. Shell employees and contractors are required to complete training courses that reinforce expected behaviours for a respectful, inclusive workplace, and build our stance against discrimination and harassment, including bullying and sexual harassment. Employees and contractors are required to take these courses every two years.

Whilst only one part of building an inclusive culture, it is an essential one when combined with our other actions to drive meaningful change. We continue to focus on building individual accountability and have launched internal staff modules that focus on Equity and Allyship.

Talent programmes

Across the world, we recognise that certain groups in society can experience additional challenges or barriers to access education, development or training opportunities. We aim to provide a safe, caring and inclusive environment for colleagues with disabilities so that everyone can be themselves and reach their full potential. In pursuit of this aspiration, we have launched a pilot development programme designed for employees with disabilities in the 麻豆传媒 and India. This programme supports participants to build their inner confidence and personal brand (including their stories of strength), encourage self-advocacy, and builds community, all in support of their career development. We鈥檒l keep exploring ways to overcome the practical barriers that our people may face.

Voluntary Self-Identification (Self-ID)

By better understanding who we are, we can work towards where we want to be. In 2022 we started to roll out Self-ID for employees in our HR system, which includes an option to voluntarily declare if they identify as having a disability or long-term health condition. This will allow us to better track our progress with data insights, as well as better understand different groups鈥 experiences, identify strengths that we need to sustain and identify opportunities for improvement.

Working with others

The Valuable 500

Shell is part of the Valuable 500, which comprises 500 of the world's largest companies and organisations that are working collectively to progress disability inclusion.

PurpleSpace

We are members of PurpleSpace, the world's only hub for networking and professional development of ERG leads and allies. Our Futurist membership with PurpleSpace is enabling us to provide leadership coaching opportunities to members of our Global Enablement Coalition and enABLE Networks, deliver our Empowered & enABLEd development program, and leverage PurpleSpace鈥檚 specialist resources for our employees.

Business Disability Forum

We are members of Business Disability Forum (BDF), the leading business membership organisation in disability inclusion. Our BDF membership allows us to learn from and share with experts and other organisations, as well as share their toolkits with our employees to support awareness and action.

Read more about Diversity, Equity and Inclusion at Shell

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