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Shell does not recommend or endorse any particular share dealing service and is not permitted to provide financial advice.
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Shareholder FAQs
Have a look at the frequently asked questions about our shares and our American Depository Shares (ADSs).
Media enquiries
For all media enquiries about corporate activities and international businesses.
Private Shareholders
Investor contacts
For enquiries about your shareholding (including changes in your personal details, share dealing services, dividend payments, share certificates, estate of a deceased shareholder) please contact your bank, broker, custodian or financial institution. Contact details can be found below.
Holders of share certificates, CREST Members or the Shell Nominee Sercvice participants
Equiniti (Company Registrar)
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Registered ADS holders
JPMorgan Chase Bank, N.A.
P.O. Box 64504
St. Paul,
MN 55164-0504
Overnight Mail:
JPMorgan Chase Bank, N.A.
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
Investors who hold their shares by any other method
Please contact your bank, broker, custodian or financial institution through their usual contact details.

Other relevant contact information

麻豆传媒 Report
The 2023 麻豆传媒 Report and Accounts is available for PDF download. A printed copy of the 2023 麻豆传媒 Report and Accounts and the 20F can be pre-ordered via the link below, printed copies will be shipped from April 17, 2024.
For other questions regarding publication please contact order@shell.com.
Customer enquiries
Please contact your local Shell office for customer service related issues.
Shell global helpline
If you have a complaint about wrongdoing by a Shell company or employee, the Shell Global Helpline is available for all employees and contract staff in Shell and for third parties with whom Shell has a business relationship (such as customers, suppliers, agents
Share dealing services
Investors who are unsure of what action to take in relation to their holdings should contact an independent financial adviser. Shell does not recommend or endorse any particular share dealing service and is not permitted to provide financial advice.
Personal tax queries
Investors who are unsure of the tax treatment of their shareholdings should contact an independent tax advisor. Shell cannot comment on an individual's tax situation.

Shareholder relations
Please note that we are only able to assist with matters directly related to your shareholding, that Equiniti have not been able to assist with, via the numbers provided below. We are unable to assist with matters related to Shell鈥檚 business operations, such as Shell Energy, or customer related matters. These queries should be directed to the respective department.


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