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Shell Chemicals can supply a broad range of bulk hydrocarbon and chemical solvents to industrial customers. To make an initial enquiry, please complete this contact us to buy form.

Before you do, please read the following essential information on doing business with us:

Safety

Safety is our number one priority. As well as providing customers with information on the safe and environmentally responsible use of our products, we are committed to ensuring that risks to the safety of our staff and our contractors are reduced to the lowest reasonably practicable level. We therefore require assurance from customers that appropriate safety standards for unloading and storage are met before we make deliveries (see the HSSE addenda in our general Terms & Conditions of Sale below). Our HSSE specialists can provide guidance on these standards.

Delivery modes

Customers can order and have the product delivered by Shell or collect the product themselves from one of our manufacturing facilities. Available modes of delivery include truck, rail, or inter-modal (separate conditions apply).

In case of customer collections, the Shell site minimum requirements apply. For collection by barge or tanker special safety/vetting standards and requirements apply.

Minimum order size

Deliveries by road should involve fully loaded trucks of minimum 22 tonnes made up of one product. If you collect the product from our site the minimum order size is 18 tonnes.

Payment

Shell’s standard payment method is Direct Debit 30 days from invoice.

Delivery documentation

The following documents are provided with each delivery:

• Bill of Lading, CMR Waybill or other relevant transport document
• Certificate of Analysis or Conformity (if required)
• HSSE-related documentation in line with regulations
• Customs documentation in line with regulations (if required)

Please also see:

• Our General Terms and Conditions of sale