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Angela Foster Rice

Watch: Delaying climate action risks alienating customers

Airlines need to act soon to procure carbon offsets and supplies of sustainable aviation fuel (SAF) to meet the rising demand for more action on climate change, according to Angela Foster-Rice, the former Managing Director of Environmental Affairs and Sustainability for United Airlines and now Senior Vice President at Everland.

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鈥淭here's a growing demand and interest by both business customers, but also with your general consumers, around airlines needing to reduce the footprint,鈥 said Angela Foster-Rice, the former Managing Director of Environmental Affairs and Sustainability for United Airlines who is now Senior Vice President at Everland, which markets and sells nature-based carbon offsets.

鈥淲e've seen now something like a thousand companies that have committed to science-based targets for lowering their carbon emissions,鈥 Foster-Rice said in a recent interview with Joel Makower, Executive Editor of GreenBiz. 鈥淪omething like 65 percent of customers are now making decisions on whether companies are helping them with their ethical beliefs, such as about the environment.鈥

Delaying climate action risks alienating customers

Delaying climate action risks alienating customers

鈥淲e know that many businesses and customers want to be able to continue to fly, want to be able to reduce their footprint, and very much need the fuel suppliers and the airlines to help them get there,鈥 Foster-Rice said.

The aviation industry鈥檚 Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA) has committed to cutting CO2 emissions from international flights to half of 2005 levels by 2050 through a mix of more efficient technology and operations, use of SAF, and carbon offsets.

But Foster-Rice said that many consumers are expecting even more.

鈥淲e have already seen companies demanding more than what CORSIA offers,鈥 Foster-Rice said. 鈥淲hen they think about their travel footprint, they're not just thinking about the growth in their travel. They're really thinking about all of their emissions, domestic, international, both the baseline and the growth. So I would say today we're already seeing customers' interest going beyond what CORSIA demands of airlines.鈥

One challenge to progress has been a chicken-and-egg view of the market for SAF, which is a key measure to tackle aviation emissions in the medium- to long-term but now makes up less than 0.1% of total jet-fuel production, Foster-Rice said. Airlines want the cost of SAF to come down before committing to buying more, while producers say they need long-term offtake agreements to give them the certainty to invest in more production.

鈥淲hen you're looking at how much fuel is out there to buy that's low-carbon, there's very small quantities. As an airline you could wait and say, well the fuel is not here, so therefore I can't buy it. But the truth of the matter is that it's actually in reverse. If the airlines don't demand it and don't put their skin in the game and actually commit to long-term offtakes, then the facilities won't be built.鈥

Foster-Rice envisioned a model where airlines, corporate customers, and fuel suppliers join forces to offset CO2 emissions from aviation, a sector seen as considerably harder to abate than road transport due to challenges in developing electric or hydrogen-powered aircraft.

鈥淲e need to be engaging in technology, and we are, but the problem is that the larger footprint around aviation is in those longer flights, and it's really the smaller flights that will be enabled by these technologies, at least in the several decades to come,鈥 Foster-Rice said. 鈥淭here's really not the ability to just change those technologies. We can't wait for those technologies.鈥

As for carbon offsets, intermediaries have been taking advantage of low prices due to lower emissions caused by the pandemic to buy up available offsets with the intent of selling them later when prices rise as the global economy recovers, Foster-Rice said.

鈥淚f airlines aren't coming to the table sooner then they'll actually face higher pricing long-term, both for fuel and for offsets,鈥 Foster-Rice said.

When considering offsets, buyers need to consider not only whether it follows a globally recognized standard, but also whether the underlying project aligns with other social-responsibility goals, Foster-Rice said.

鈥淗ow can I be sure that the impact is one that I want to tell a story about to my customers? Is it water quality? Are you protecting biodiversity? Things that may tie in not only to the carbon sequestration, but also to broader goals a company may have in their own corporate social responsibility.鈥

Moreover, helping people understand the impact of buying offsets for their flights, or choosing a flight powered by SAF, will help feed a virtuous cycle in which success begets more success in decarbonizing aviation, Foster-Rice said.

鈥淚t has to be something that's a tangible product that people believe in and they get regular reports about what impact they've had. Like if somebody has helped to buy SAF or has bought offsets, knowing what impact they had with that flight that they decarbonized can really help them believe and understand that change is happening because of those purchases.鈥

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